A live ranking of airlines by how much luggage they are losing right now

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

#	Airline	Probability of losing/delaying your luggage (est.)		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇰🇪 Kenya Airways	1 in 44	2.29%	▼ 27	0.25	29	14,070
2	🇿🇦 South African	1 in 81	1.23%	▼ 26	0.25	25	12,129
3	🇮🇳 IndiGo	1 in 92	1.09%	▲ 2	0.25	66	32,041
4	🇪🇹 Ethiopian Airlines	1 in 99	1.01%	▼ 24	0.25	22	10,658
5	🇮🇳 Air India	1 in 100	1.00%	▲ 3	0.25	45	21,765
6	🇪🇸 Iberia	1 in 117	0.86%	▼ 5	0.25	22	10,667
7	🇦🇷 Aerolineas Argentinas	1 in 123	0.81%	▼ 1	0.25	15	7,260
8	🇮🇳 SpiceJet	1 in 177	0.57%	▼ 20	1.42	11	5,303
9	🇳🇱 KLM	1 in 231	0.43%	▲ 4	2.26	16	7,766
10	🇬🇧 British Airways	1 in 243	0.41%	▼ 3	2.40	35	16,911
11	🇶🇦 Qatar Airways	1 in 316	0.32%	▼ 9	3.00	22	10,680
12	🇮🇪 Aer Lingus	1 in 356	0.28%	▼ 16	3.22	5	2,417
13	🇪🇸 Air Europa	1 in 367	0.27%	▼ 15	3.27	4	1,928
14	🇲🇽 Aeromexico	1 in 377	0.27%	▲ 5	3.32	6	2,897
15	🇯🇴 Royal Jordanian	1 in 381	0.26%	▼ 13	3.34	2	968
16	🇪🇸 Vueling	1 in 401	0.25%	▼ 12	3.42	9	4,366
17	🇨🇦 Air Canada	1 in 421	0.24%	▲ 11	3.49	14	6,792
18	🇲🇦 Royal Air Maroc	1 in 435	0.23%	▼ 10	3.54	4	1,941
19	🇨🇴 Avianca	1 in 460	0.22%	▲ 7	3.62	12	5,773
20	🇦🇪 Etihad Airways	1 in 504	0.20%	▼ 8	3.74	7	3,385
21	🇺🇸 Frontier Airlines	1 in 510	0.20%	▼ 7	3.76	5	2,412
22	🇭🇺 Wizz Air	1 in 525	0.19%	▼ 6	3.79	4	1,930
23	🇨🇦 WestJet Airlines	1 in 552	0.18%	▲ 8	3.85	7	3,393
24	🇺🇸 American Airlines	1 in 590	0.17%	▼ 3	3.93	51	24,759
25	🇩🇪 Lufthansa	1 in 605	0.17%	▲ 2	3.95	14	6,735
26	🇬🇧 easyJet	1 in 619	0.16%	▼ 2	3.98	12	5,779
27	🇬🇧 Jet2	1 in 675	0.15%	▼ 1	4.06	4	1,935
28	🇱🇰 SriLankan Airlines	1 in 700	0.14%	=	4.10	1	483
29	🇦🇪 Emirates	1 in 706	0.14%	▲ 13	4.10	11	5,307
30	🇬🇧 Virgin Atlantic	1 in 761	0.13%	▲ 23	4.17	2	969
31	🇺🇸 Delta Air Lines	1 in 769	0.13%	▲ 5	4.18	35	16,974
32	🇦🇿 Azerbaijan Airlines	1 in 795	0.13%	▲ 4	4.20	1	483
33	🇫🇷 Air France	1 in 797	0.13%	▲ 12	4.20	9	4,359
34	🇺🇸 Alaska Airlines	1 in 845	0.12%	▲ 10	4.25	12	5,816
35	🇪🇬 EgyptAir	1 in 861	0.12%	▲ 7	4.26	2	963
36	🇮🇹 ITA Airways	1 in 868	0.12%	▲ 8	4.27	4	1,930
37	🇴🇲 Oman Air	1 in 873	0.11%	▲ 9	4.27	4	1,936
38	🇺🇸 JetBlue	1 in 883	0.11%	▲ 16	4.28	9	4,350
39	🇲🇾 Air Asia	1 in 896	0.11%	▲ 11	4.29	6	2,897
40	🇸🇬 Singapore Airlines	1 in 925	0.11%	▲ 12	4.32	4	1,926
41	🇹🇷 Turkish Airlines	1 in 949	0.11%	▲ 13	4.33	11	5,326
42	🇷🇸 Air Serbia	1 in 956	0.10%	▲ 14	4.34	1	482
43	🇵🇦 COPA Airlines	1 in 961	0.10%	▲ 15	4.34	3	1,454
44	🇸🇪 SAS Scandinavia	1 in 965	0.10%	▲ 16	4.34	4	1,925
45	🇺🇸 Southwest Airlines	1 in 967	0.10%	▲ 26	4.35	23	11,071
46	🇨🇭 Swiss	1 in 989	0.10%	▲ 18	4.36	2	963
47	🇦🇺 Qantas	1 in 1,012	0.10%	▲ 19	4.37	4	1,929
48	🇵🇰 Pakistan International Airlines	1 in 1,050	0.10%	▲ 45	4.40	1	483
49	🇦🇪 Air Arabia	1 in 1,083	0.09%	▲ 21	4.42	2	964
50	🇺🇸 United Airlines	1 in 1,123	0.09%	▲ 22	4.44	21	10,193
51	🇨🇦 Air Transat	1 in 1,148	0.09%	▲ 23	4.45	1	482
52	🇹🇷 Pegasus Airlines	1 in 1,195	0.08%	▲ 42	4.47	2	964
53	🇧🇪 Brussels Airlines	1 in 1,202	0.08%	▲ 49	4.47	1	486
54	🇮🇩 Lion Air	1 in 1,225	0.08%	▲ 26	4.48	3	1,442
55	🇮🇪 Ryanair	1 in 1,310	0.08%	▲ 30	4.52	10	4,843
56	🇭🇰 Cathay Pacific	1 in 1,360	0.07%	▲ 28	4.53	3	1,446
57	🇮🇱 El Al	1 in 1,460	0.07%	▲ 29	4.57	1	484
58	🇮🇩 Garuda Indonesia	1 in 1,511	0.07%	▲ 30	4.58	3	1,454
59	🇺🇸 Allegiant Air	1 in 1,531	0.07%	▲ 31	4.59	2	963
60	🇬🇷 Aegean Airlines	1 in 1,554	0.06%	▲ 32	4.59	1	484
61	🇧🇷 LATAM Brazil	1 in 1,555	0.06%	▲ 43	4.59	3	1,452
62	🇩🇪 Eurowings	1 in 1,725	0.06%	▲ 48	4.63	2	971
63	🇺🇸 Spirit Airlines	1 in 1,942	0.05%	▲ 46	4.67	2	965
64	🇦🇪 flydubai	1 in 1,970	0.05%	▲ 36	4.68	1	483
65	🇺🇸 Hawaiian Airlines	1 in 2,107	0.05%	▲ 37	4.70	1	481
66	🇵🇭 Philippine Airlines	1 in 2,132	0.05%	▲ 38	4.70	1	483
67	🇹🇼 EVA Air	1 in 2,380	0.04%	▲ 39	4.73	1	484
68	🇲🇾 Malaysia Airlines	1 in 2,626	0.04%	▲ 40	4.76	1	486
69	🇦🇹 Austrian Airlines	1 in 2,711	0.04%	▲ 41	4.77	1	482
70	🇳🇱 Transavia	1 in 2,820	0.04%	▲ 42	4.78	1	485
71	🇦🇺 Virgin Australia	1 in 3,204	0.03%	▲ 43	4.80	1	484
72	🇸🇦 Saudia	1 in 5,861	0.02%	▲ 44	4.89	1	485
73	🇧🇷 Azul	1 in 6,232	0.02%	▲ 45	4.90	1	481
74	🇯🇵 ANA	1 in 7,339	0.01%	▲ 46	4.91	1	486
75	🇨🇳 China Eastern	1 in 8,179	0.01%	▲ 47	4.92	2	966
76	🇨🇳 China Southern	1 in 8,636	0.01%	▲ 48	4.93	2	970
77	🇨🇳 Air China	1 in 12,475	0.01%	▲ 49	4.95	1	483
+=	Median					1 in 896	0.11%

Biggest luggage losers right now

Biggest luggage winners right now

Airports losing most luggage right now

#	Airport	City	Probability of losing your luggage		Change (last 7d)	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇺🇸 Sea-Tac	Seattle	1 in 33	3.06%	▲ 1	0.25	26	120,037
2	🇮🇳 Gandhi	Delhi	1 in 72	1.39%	▲ 2	0.25	16	73,856
3	🇮🇳 Shivaji	Mumbai	1 in 95	1.05%	▲ 3	0.25	9	41,550
4	🇬🇧 Stansted	London	1 in 98	1.02%	▲ 4	0.25	3	13,847
5	🇧🇪 Brussels	Brussels	1 in 100	1.00%	▲ 5	0.25	4	18,463
6	🇨🇦 Pearson	Toronto	1 in 122	0.82%	▲ 6	0.25	7	32,316
7	🇬🇧 Heathrow	London	1 in 157	0.64%	▲ 7	0.96	9	41,543
8	🇺🇸 Sky Harbor	Phoenix, AZ	1 in 265	0.38%	▲ 8	2.61	3	13,852
9	🇺🇸 Dallas/Fort Worth	Dallas	1 in 303	0.33%	▲ 9	2.91	4	18,469
10	🇺🇸 Denver	Denver, CO	1 in 370	0.27%	▲ 10	3.29	3	13,847
11	🇹🇷 Istanbul	Istanbul	1 in 385	0.26%	▲ 11	3.36	3	13,849
12	🇩🇪 Frankfurt	Frankfurt	1 in 389	0.26%	▲ 12	3.37	3	13,848
13	🇺🇸 Liberty	Newark, NJ	1 in 392	0.25%	▲ 13	3.39	2	9,234
14	🇬🇧 Gatwick	London	1 in 412	0.24%	▲ 14	3.46	2	9,232
15	🇳🇱 Schiphol	Amsterdam	1 in 413	0.24%	▲ 15	3.47	3	13,848
16	🇺🇸 John F. Kennedy	New York City	1 in 537	0.19%	▲ 16	3.82	2	9,233
17	🇸🇬 Changi	Singapore	1 in 563	0.18%	▲ 17	3.87	2	9,234
18	🇺🇸 Orlando	Orlando, FL	1 in 805	0.12%	▲ 18	4.21	1	4,617
19	🇲🇽 Juárez	Mexico City	1 in 809	0.12%	▲ 19	4.22	1	4,616
20	🇪🇸 El Prat	Barcelona	1 in 855	0.12%	▲ 20	4.26	1	4,616
21	🇫🇷 Charles de Gaulle	Paris	1 in 1,257	0.08%	▲ 21	4.50	1	4,617
22	🇺🇸 LAX	Los Angeles	1 in 1,530	0.07%	▲ 22	4.59	1	4,616
+=	Median						1 in 387	0.26%

Most luggage lost by airline region

Most luggage lost by airline country

#	Region	Probability of losing your luggage	Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	Africa	1 in 89	1.12%	0.25	80	38,799
2	Latin America	1 in 623	0.16%	3.47	40	19,316
3	Europe	1 in 831	0.12%	3.86	176	85,103
4	Middle East	1 in 867	0.12%	3.90	53	25,657
5	North America	1 in 883	0.11%	3.92	183	88,653
6	Asia	1 in 1,289	0.08%	4.26	153	74,079
7	Oceania	1 in 1,538	0.07%	4.38	5	2,413

#	Country	Probability of losing your luggage		Luggage score (out of 5)	Complaints (last 30 days)	Lost bags (last 30 days est.)
1	🇰🇪 Kenya	1 in 44	2.29%	0.25	29	14,070
2	🇿🇦 South Africa	1 in 81	1.23%	0.25	25	12,129
3	🇪🇹 Ethiopia	1 in 99	1.01%	0.25	22	10,658
4	🇮🇳 India	1 in 100	1.00%	0.25	122	59,109
5	🇦🇷 Argentina	1 in 123	0.81%	0.25	15	7,260
6	🇶🇦 Qatar	1 in 316	0.32%	2.00	22	10,680
7	🇪🇸 Spain	1 in 367	0.27%	2.41	35	16,961
8	🇲🇽 Mexico	1 in 377	0.27%	2.48	6	2,897
9	🇯🇴 Jordan	1 in 381	0.26%	2.51	2	968
10	🇳🇱 Netherlands	1 in 428	0.23%	2.78	17	8,251
11	🇲🇦 Morocco	1 in 435	0.23%	2.82	4	1,941
12	🇨🇴 Colombia	1 in 460	0.22%	2.94	12	5,773
13	🇭🇺 Hungary	1 in 525	0.19%	3.19	4	1,930
14	🇨🇦 Canada	1 in 552	0.18%	3.28	22	10,668
15	🇮🇪 Ireland	1 in 560	0.18%	3.30	15	7,260
16	🇬🇧 United Kingdom	1 in 646	0.15%	3.53	53	25,594
17	🇱🇰 Sri Lanka	1 in 700	0.14%	3.64	1	483
18	🇦🇿 Azerbaijan	1 in 795	0.13%	3.81	1	483
19	🇫🇷 France	1 in 797	0.13%	3.81	9	4,359
20	🇦🇪 United Arab Emirates	1 in 855	0.12%	3.89	21	10,140
21	🇪🇬 Egypt	1 in 861	0.12%	3.90	2	963
22	🇮🇹 Italy	1 in 868	0.12%	3.90	4	1,930
23	🇴🇲 Oman	1 in 873	0.11%	3.91	4	1,936
24	🇩🇪 Germany	1 in 895	0.11%	3.94	16	7,706
25	🇺🇸 United States	1 in 923	0.11%	3.97	161	77,985
26	🇸🇬 Singapore	1 in 925	0.11%	3.97	4	1,926
27	🇷🇸 Serbia	1 in 956	0.10%	4.01	1	482
28	🇵🇦 Panama	1 in 961	0.10%	4.01	3	1,454
29	🇸🇪 Sweden	1 in 965	0.10%	4.02	4	1,925
30	🇨🇭 Switzerland	1 in 989	0.10%	4.04	2	963
31	🇵🇰 Pakistan	1 in 1,050	0.10%	4.09	1	483
32	🇹🇷 Turkey	1 in 1,058	0.09%	4.10	13	6,290
33	🇧🇪 Belgium	1 in 1,202	0.08%	4.21	1	486
34	🇲🇾 Malaysia	1 in 1,336	0.07%	4.29	7	3,383
35	🇮🇩 Indonesia	1 in 1,353	0.07%	4.30	6	2,897
36	🇭🇰 Hong Kong	1 in 1,360	0.07%	4.30	3	1,446
37	🇮🇱 Israel	1 in 1,460	0.07%	4.35	1	484
38	🇦🇺 Australia	1 in 1,538	0.07%	4.38	5	2,413
39	🇬🇷 Greece	1 in 1,554	0.06%	4.39	1	484
40	🇵🇭 Philippines	1 in 2,132	0.05%	4.55	1	483
41	🇹🇼 Taiwan	1 in 2,380	0.04%	4.60	1	484
42	🇧🇷 Brazil	1 in 2,489	0.04%	4.62	4	1,933
43	🇦🇹 Austria	1 in 2,711	0.04%	4.65	1	482
44	🇸🇦 Saudi Arabia	1 in 5,861	0.02%	4.84	1	485
45	🇯🇵 Japan	1 in 7,339	0.01%	4.87	1	486
46	🇨🇳 China	1 in 8,636	0.01%	4.89	5	2,418

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

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	🏆 🇰🇪 Kenya Airways
🥈 🇿🇦 South African		🥉 🇮🇳 IndiGo

	🏆 🇨🇳 Air China
🥈 🇨🇳 China Southern		🥉 🇨🇳 China Eastern

🧳💨 Luggage Losers